I’VE FORGOTTEN MY BT ID OR PASSWORD FOR BT SPORT   

You would have created a BT ID when you signed up for BT Sport on EE.

Your BT ID is the email address that you signed up with and it’s what you use to log into the BT Sport app.

If you’ve forgotten your BT ID, or can’t remember your password, here’s how to recover them:

  1. Visit bt.com to recover your login details
  2. Select Forgotten your BT ID username to retrieve this, or enter your BT ID to reset your password
  3. Enter your EE mobile number in the Your phone number field and answer the security question to recover your details

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