What are non-geographic numbers?

Non-geographic telephone numbers aren’t linked to any specific locality, and often have 084, 087 or 03 prefixes. They’re often used by businesses and information services.

How much does it cost to call non-geographic numbers?

Some of these numbers aren’t included in your plan allowance, so we’ve detailed costs and other information below to help you.

Calling 0800 and 0808 numbers

Calls to these numbers are free from your EE mobile and landline.

Calling 01, 02, 03 numbers

Calls to these numbers come out of your inclusive minutes. This includes numbers such as 0300, 0344 or 0345 which many businesses and organisations use.

Calling 084, 087, 09 and 118 numbers

Your inclusive minutes don’t include calls to these numbers. If you call them, you’ll be charged an access and a service charge.

The access charge is what we charge you for the call, and the service charge is what the organisation you’re calling charges you. You’ll see the service charge wherever you see the number advertised.

The access charge and service charge appear separately in the itemised section of your bill, but they may not be listed next to each other. Although they’ll be shown separately in the total number of calls and duration of calls on your bill, the amount you’re charged will be unaffected.

Check our price guide for access and service charges

Saving money if you call 084 and 087 numbers often

If you often call these numbers, we’ve got a monthly allowance add-on that gives you a bundle of 200 minutes to call these numbers. It’s better value for money when compared to the standard rates. It auto renews every month, but you can remove it at any time.

Here’s what you need to do to get this add-on:

  • Log in to My EE and go to the Add-ons and Benefits menu
  • If your account has more than one mobile number, select the number from the Device dropdown to see the add-ons it has
  • Scroll to Get more add-ons and look in the Calling in the UK section to locate the add-on

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