Find out how to link a new number, or change your address.

Linking a new number to My EE

Go to My EE > Account settings > My numbers

  1. Click My numbers tab
  2. Either add or update a mobile number and confirm whether or not you're the bill payer, user, or both
  3. For new numbers, you will receive a PIN via text, enter this then you're good to go.

Changing your address

  1. Click My address tab. Here you are able to update or add an email address or postal address.  Note: You can have up to three email addresses. All can be amended by clicking the edit button next to your choice.
  2. Don't forget to save your preferred email address by ticking the box I'm happy for My EE to contact me using this email.

Note: Your My EE email is the one you used to sign up to My EE. We use this email if we need to contact you and for sending your monthly bill notification.


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