BUSINESS ROAMING

 

Business roaming

Want to use your phone outside the UK? You may be able to roam for no extra charge with your chosen plan. Or you could pick an EE Business roaming plan to save overseas.

Below, find out: 

  • How to check your current roaming settings
  • Your roaming options for your travel destination
  • How to start or stop a roaming plan
Check your current roaming settings
Check your current roaming settings

When you text ROAMING to 150 for free, we’ll text you back to either:

  • Confirm you have roaming set up already
  • Let you know how to set up roaming.

If you text ROAMING to 150 and find out your roaming’s already set up, you won’t have to do anything else.  

If you haven’t got roaming set up yet, go to the next tab on this page to find out what you need to do to roam in your destination of travel.

If you need further help use Live chat by clicking the 'Help' button on this page or you can WhatsApp us on 07483 961600:

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Roaming options for your destination
Roaming options for your destination

If you’re not already set up to roam, find your travel destination below to discover what you’ll need to do:

I am travelling to Ireland

You don’t need to do anything to roam in Ireland.

Calls, texts and data in the Republic of Ireland are included in the allowance of every EE Business plan. In the Republic of Ireland you can call and text UK mobile networks and UK landlines starting 01, 02 and 03 for no extra charge (mobile and landline numbers to Jersey, Guernsey and Isle of Man not included).

I am travelling to Europe

For roaming in Europe, the countries in our Europe Zone are listed alphabetically below:

  • Austria, Azores (Portugal)
  • Belgium, Bulgaria
  • Croatia, Cyprus (excludes northern Cyprus), Czech Republic, Canary Islands (Spain)
  • Denmark
  • Estonia
  • Finland, France, French Guiana (France)
  • Germany, Gibraltar, Greece, Guadeloupe (France), Guernsey
  • Hungary
  • Iceland, Isle of Man, Italy
  • Jersey
  • Latvia, Lichtenstein, Lithuania, Luxembourg
  • Madeira (Portugal), Malta, Martinique (France), Mayotte (France), Monaco
  • Netherlands, Norway
  • Poland, Portugal
  • Reunion Islands (France), Romania
  • San Marino, Saint Martin (France), Saint Barthelemy (France), Slovakia, Slovenia, Spain, Sweden, Switzerland
  • Vatican City (Italy).

Check your plan to find out your roaming options in Europe
 

Started your plan before 27 October 2021?

You don’t need to do anything to roam in Europe. You can use your minutes, texts, and data allowance in our Europe Zone at no extra cost. 


On a Business Connect plan? 

You don’t need to do anything to roam in Europe. You can use your minutes, texts, and data allowance in our Europe Zone at no extra cost.


On an All Rounder plan or Full Works plan

You can choose an Inclusive Extra to roam in Europe, and beyond.

Use your plan's minutes, texts and data allowance in EU, USA, Canada, Mexico, Australia, New Zealand, China and South Africa as you would at home.

Text PICK to 150 to choose a Roam Abroad Inclusive Extra or £10.79 Roam Abroad Monthly Pass.


On any other EE Business plan?

You’ll pay £2.15 for each day you use your phone in our Europe Zone.

  • You don't need to do anything – if you call, text or use data, you'll be charged £2.15 for that day, and if you don't, you won't.
  • Your allowances work just like at home – and you can buy more data if you need to. For mobile data, there’s a fair use policy of 50GB in our Europe Zone.
  • We’ll add any £2.15 daily charges to your bill automatically.

I am travelling somewhere else in the world

All EE Business customers pay standard roaming charges for calls and texts when outside of the UK, Ireland or our Europe Zone. Check the Roaming Services section on Out of bundle charges to see what you’ll pay.

If you’re happy to pay standard roaming charges for calls and texts, you don’t need to do anything. However, we offer add-ons so you can roam and save in countries around the world.

No EE Business plan includes mobile data outside our Europe Zone as standard. So if you want to use mobile data outside our Europe Zone, you’ll need to take action before you travel. You can choose from a range of add-ons to use mobile data outside our Europe Zone.

On an All Rounder plan or Full Works plan? You can choose an Inclusive Extra to roam in EU, USA, Canada, Mexico, Australia, New Zealand, China and South Africa.
You’ll use your plan’s minutes, text and data allowances as normal. Text PICK to 150 to choose a Roam Abroad Inclusive Extra or £10.79 Roam Abroad Monthly Pass. And roam as you would at home.

On any other EE Business plan? You can choose a Business Daily Passport or a World Daily Passport to pay a fixed price for calls, texts and data each day.
Just check where you’re travelling to, and add a passport to roam there – for a set price every day you’re away. See Step 3 to find out more about what countries are covered and all the benefits you’ll get.

Start or stop a roaming plan
Start or stop a roaming plan

Business Daily Passport

13 countries
Unlimited calls and texts
1GB data each day
£8.44 each day
Text PASSPORT to 150

With a Business Daily Passport, you can call and text all you want plus use 1GB of data in the following countries (listed alphabetically):

  • Australia
  • Canada, China
  • India, Israel
  • New Zealand
  • Qatar
  • Russia
  • Singapore, South Africa
  • Thailand, Turkey
  • USA.

All for £8.44 a day.

Text PASSPORT to 150 to get the Business Daily Passport. You’ll need to text from every phone you want to roam with.

If you need further help, use Live chat by clicking the 'Help' button on this page or WhatsApp us on 07483 961600:

WhatsApp us

It can take up to 24 hours to set up a Business Daily Passport, so it’s important to make sure you’re set up before you set off.

World Daily Passport

59 countries
Unlimited calls and texts
1GB data each day
£10.56 each day
Text WORLD PASSPORT to 150

With a World Daily Passport you can call and text all you want, and use 1GB of data in the following countries (listed alphabetically):

  • Albania, Argentina, Armenia, Australia
  • Bahrain, Bangladesh, Barbados, Belize, Bermuda, Bosnia and Herzegovina, Brazil
  • Cambodia, Canada, Chile, China, Colombia, Costa Rica
  • Dominican Republic
  • Ecuador, Egypt
  • Georgia, Ghana
  • Hong Kong
  • India, Indonesia, Israel
  • Jamaica, Japan
  • Kenya, Kuwait
  • Macedonia, Malaysia, Mexico, Moldova, Montenegro, Morocco
  • New Zealand, Nicaragua, Nigeria
  • Oman
  • Pakistan, Peru, Philippines
  • Qatar
  • Russia
  • Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Sri Lanka
  • Taiwan, Thailand, Turkey
  • Ukraine, United Arab Emirates, United States, Uruguay
  • Venezuela.

All for £10.56 a day.

Text WORLD PASSPORT to 150 to get the World Daily Passport. You’ll need to text from every phone you want to roam with.

If you need further help, use Live chat by clicking 'Help' and ‘Start a conversation’ on this page or you can WhatsApp us on 07483 961600:

WhatsApp us

It can take up to 24 hours to set up a World Daily Passport, so it’s important to make sure you’re set up before you set off.


Inclusive Extras on All Rounder plans and Full Works plans

  • Use your plan’s calls, texts and data outside the UK
  • Roam Abroad Inclusive Extra
  • £10.79 Roam Abroad Monthly Pass
  • Text PICK to 150

With a roaming Inclusive Extra you use your plan’s call, text and data allowances in the EU, USA, Canada, Mexico, Australia, New Zealand, China and South Africa.

Text PICK to 150 to choose your roaming Inclusive Extra (All Rounder plans and Full Works plans only).


How to stop a roaming plan

 

Business Daily Passport

Text STOP PASSPORT to 150 to swap to another roaming option or go back to standard roaming rates. You’ll need to text from every phone you want to stop roaming with.

Please note: whilst the Business Daily Passport is active, you’ll only be charged on the days you call, text or use your data abroad in any of the listed countries.

World Daily Passport

Text STOP WORLD PASSPORT to swap to another roaming option or go back to standard roaming rates. You’ll need to text from every phone you want to stop roaming with.

Please note: whilst the World Daily Passport is active, you’ll only be charged on the days you call, text or use your data abroad in any of the listed countries. 


Inclusive Extras on All Rounder plans and Full Works plans

Text PICK to 150 to choose an Inclusive Extra to replace your roaming Inclusive Extra (All Rounder plans and Full Works plans only).

 

 

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