SIGNAL BOX SERVICE CLOSING

Why is Signal Box closing?

We’re retiring 3G Signal Box service by 30 June 2022, so your Signal Box won’t work from this date. We’ll no longer be issuing or activating Signal Boxes either.

Important:

We're fully closing the 3G Signal Box service by 30 June 2022.

What can I use instead of Signal Box?

We're continuously improving our network coverage, so check to see if you still need to use your Signal Box.

Switch it off and try making a call to see if you’ve got any 4G coverage. If you can make a call you don’t need to use your Signal Box.

Find out more about 4G Calling >

What if I don't have any 4G coverage?

If you don't have any 4G mobile network coverage, you might still be possible for you to make and receive calls and texts using WiFi Calling if your device is compatible and you have a WiFi signal.

Find out more about WiFi Calling >

My device isn't compatible with WiFi Calling

If this is the case, then you might be eligible to upgrade to a device that’s compatible with WiFi calling. Get in touch with us and we’ll see how we can help

Contact us >

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