CHANGES TO CONNECTED DEVICES PLANS

We’ve some changes taking effect to our Business Mobile Broadband, Business Tablet, Business Laptop and 5G Data SIM Only plans. From 25 May 2022 you won’t be able to make any voice calls, including 999, with these plans.

These changes affect existing and new or re-signing customers.

How are new and re-signing customers affected?

From the 25 May 2022, voice calling will be blocked. This includes 999 calls. This means you won’t be able to make any voice calls on Connected Device plans.

To continue to making voice calls as part of a plan you’ll need to either sign up to one of our Handset or SIM Only plans. 

Alternatively, you can buy an Unlimited Voice add on for £5.14 (excl. VAT) by texting MBBCALL ​to 150

If you want to remove the Unlimited Voice Add-on, just text STOPMBBCALL to 150

Existing customers:

From the 25 May 2022, if you use your existing Connected Device Plan to make calls, you’ll be charged at the out-of-bundle rate. For further details and the terms and conditions please see the Small Business Price Guide.

To continue to making voice calls as part of a plan you’ll need to sign up to one of our Handset or SIM Only plans. 

Your other option if you want to stay on your Connected Device plan, is to buy an Unlimited Voice Add-on for £5.14 (excl. VAT) per month, by texting MBBCALL ​to 150

If you want to remove the Unlimited Voice Add-on, simply text STOPMBBCALL to 150