Business Antivirus Protection | Business Help | EE Business
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Secure your devices and protect your business with award-winning antivirus capabilities from EE Business and McAfee.
Secure your devices and protect your business with award-winning antivirus capabilities from EE Business and McAfee.
https://business.ee.co.uk/help/ee-getting-started/business-antivirus-protection/
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      • Rapid site installation
    • Mobile security
      • Mobile threat defence
      • Data VPN
      • People protection
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      • Refurbished phones
      • Digital Carbon Calculator
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      • Device enrolment & management
      • Data management
      • Mobile device leasing
      • Phone trade-in
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      • Self-service account management
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Business Help Getting Started With EE Business Antivirus Protection

Business Antivirus Protection (McAfee powered)

Secure your devices and protect your business with award-winning antivirus capabilities from EE Business and McAfee. 

With Business Antivirus Protection (McAfee powered), you’ll benefit from comprehensive business-grade endpoint protection:

  • You can protect up to five desktop/laptop devices and unlimited mobile devices against cybercrime including viruses, malware and the latest online threats. 
  • One simple set up and one monthly charge will protect you, your business and your personal and business information.
  • Protect multiple devices across multiple platforms – Available on PC , MAC, Android and IOS with all devices managed in one online portal.  All for only £4.99 per month ex vat (30 day rolling contract).
  • We offer an easy to download app which will protect you within minutes.

 

How to get Business Antivirus Protection (McAfee powered) 

If you’re already an EE Business customer, just text McAfee to 150 or: 

  • Log in to EE or use the EE app. 
  • Go to Menu > Plans, Inclusive Extras & add-ons. 
  • Select Add-ons and follow the steps to select Business Antivirus Protection (McAfee powered).   

If you’re not an EE Business customer yet, you’ll need to buy a pay monthly device or SIM.

 

Installing Business Antivirus Protection (McAfee powered)

 

How to install Business Antivirus Protection (McAfee powered) software

  1. Once Business Antivirus Protection (McAfee powered) has been added to your account, you’ll receive a text from EE Business, which will have a link to start the activation process.  
  2. As part of the process, you’ll be sent a one-time pin validation request and you’ll also be asked to validate the email address, you registered with.  
  3. Next, you’ll receive an email from McAfee, where you’ll need to set up your account. Just click the link in the email and follow the onscreen instructions to create your password. 
  4. Once this is set up, you’ll be able to download the software. 

How to install Business Antivirus Protection (McAfee powered) on your devices

Help with installing Business Antivirus Protection (McAfee powered), plus the system requirements and help using. 

There are two main roles in Business Antivirus Protection (McAfee powered). Users or employees who use the protected devices and an administrator who enrols the users and generally manages the business’ protection.

Business Antivirus Protection (McAfee powered) for Administrators

As an administrator, you can enrol new users, install Business Antivirus Protection (McAfee powered) to your own device, plus email your employees so they can install it on their device. 

The links below will take you to videos and content on our partner McAfee’s website, you’ll need to open the links in different tabs to be able to return to this article.

How to install Business Antivirus Protection (McAfee powered) on your device or email protection to users:

  1. From the dashboard, click Add/Manage devices.
  2. Click Add device.
  3. From here, you can click download to download and install protection on the current device or go back to the Security Console tab and click Email link. Emails are usually sent to the registered users email address. 
  4. Your user will then need to open the email from the device they want to protect and tap Download protection.
  5. Just follow the prompts to download and install protection. 
  6. The device is now protected and automatically added to the Security Console. 

Find out more information on how to enrol new users and new devices or email Business Protection to other users from McAfee’s video How to get started with McAfee Business Protection.

Business Antivirus Protection (McAfee powered) for employees and additional users

First, your Administrator needs to arrange for you to install Business Antivirus Protection (McAfee powered). When you receive your installation link by email, you can protect your devices:

  1. You'll receive an email from your administrator, with details for downloading Business Antivirus Protection (McAfee powered).
  2. To install your software, follow the steps under your operating system below.
Windows
macOS
Android or ChromeOS
iOS
Windows

The steps below are for Windows 11, 10, and 8.1 devices. Windows 8.0, 7.x, and earlier aren't supported.

  1. Go to protection.mcafee.com. 
  2. Select Get started. 
  3. Type the email address and password for your McAfee account. 
  4. Click Sign in. 
  5. Scroll down to the My protection section. 
  6. On the Antivirus tile, click Download now. 
  7. On the next screen, select Download. 
  8. Read and accept the license agreement. 
  9. Double-click the downloaded file to start the installation. 
  10. Follow the instructions to complete the installation. 

Find out more from McAfee’s How to install on Windows video. 

macOS
  1. Go to protection.mcafee.com. 
  2. Select Get started. 
  3. Type the email address and password for your McAfee account. 
  4. Click Sign in. 
  5. Scroll down to the My protection section. 
  6. Under Antivirus, click Download now.  
  7. On the next screen, select Download. 
  8. Read and accept the license agreement. 
  9. Make a note of the serial number displayed. 
  10. Double-click the downloaded file to start the installation. 
  11. Follow the instructions to complete the installation. 

Find out more from McAfee’s How to install on MacOS Catalina or later video.  

Find out more from McAfee’s How to install on MacOS Mojave or earlier video. 

For installation steps specific to different versions of macOS, see How to install or uninstall McAfee software on macOS. 

Android or ChromeOS

The steps below are for Android and ChromeOS devices. ChromeOS apps are downloaded from the Google Play Store like Android apps. 

  1. Open the Google Play Store. 
  2. Search for McAfee Security: Antivirus VPN. 
  3. Tap Install and wait for the installation to complete. 
  4. Open the McAfee Security app. 
  5. Read and accept the license agreement. 
  6. Tap Sign-in. 
  7. Type the email address and password for your McAfee account. 
  8. Follow the prompts to activate your account. 

Find out more from McAfee’s How to install on Android or Chrome video. 

iOS

Follow these steps on the iOS device that you want to install to. 

  1. Open the App Store. 
  2. Search for McAfee Security: Privacy App. 
  3. Tap Get and wait for the installation to complete. 
  4. Open McAfee Security. 
  5. Read and accept the license agreement. 
  6. Tap Sign-in. 
  7. Type the email address and password for your McAfee account. 
  8. Follow the prompts to activate your account. 

Find out more from McAfee’s How to install on iOS video.

To learn more about the requirements for installing McAfee apps, see Minimum System Requirements for McAfee Security Suites for Windows and Mac. 

 

Fixing problems with Business Antivirus Protection (McAfee powered) 

If you’re having problems with your Business Antivirus Protection (McAfee powered) installation, these links will take you to some fixes on McAfee’s website:  

  • McAfee Software error on Windows: Installation incomplete. 
  • Error code 12152 or 7305: McAfee software download error. 
  • McAfee system requirements for Windows, Mac, and Linux. 
  • How to prepare a Windows PC to download McAfee products.

 

Frequently asked questions

Is Business Antivirus Protection (McAfee powered) good for business?

As a world-leading supplier of security solutions, McAfee is the perfect choice for businesses who want protection they can rely on. McAfee offers all the cover you need along with technical support, whilst the McAfee Endpoint Protection Suite delivers a single solution so you can rest assured your business is protected, while you focus on what really matters.  

Cover includes: 

  • Anti-Malware prevents, detects and removes malware. 
  • Vulnerability Scanner monitors devices for security vulnerabilities. 
  • Firewall monitors incoming and outgoing network traffic, decides whether to allow or block specific traffic based on security rules. 
  • Anti-phishing detects and blocks content designed to probe for personal data. 
  • Anti-spam blocks junk email. 

How do I remove Business Antivirus Protection (McAfee powered)?

  1. Log in to EE or use the EE app 
  2. Go to Menu > Plans, Inclusive Extras & add-ons. 
  3. Select Add-ons and follow the steps to remove McAfee. 

Or you can text Remove McAfee to 150.  

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