For any business owner, it’s important to understand the differences between a business phone contract and personal phone contract.
Personal phone contracts cater to the non-business needs of a customer, with a focus on entertainment and leisure.
Business phone contracts cater towards the specific needs of your business, with business specific support, features and pricing to help you run your business.
This article lays out the key benefits of choosing a business phone contract, with a range of benefits from price to business specific support and service.
Business contract benefits
- Features
- Pricing
- Support and service
- Tools and applications
- Business specific devices
Features
With a business mobile contract, you get a range of features tailored for businesses to help you thrive. For businesses that require international calling, adjustable data usage or anything bespoke, a business phone contract allows you to customise your plan to your specific needs, whether it’s for an individual employee or a whole team.
Team focused plans let you share data across multiple devices and manage different employees’ usage, so key employees can get extra features they need. Team plans often come with security features built in, so it’s easier to keep your business devices secure even with several employees.
Business phone contracts also make things easier with a whole range of business specific plan features. This can range from automatic call forwarding, faster support response time compared to personal phone contracts and business app subscriptions. With EE Business you’ll get a range of business benefits as standard, including:
- Extended warranty, longer than the standard manufacturer warranty
- A free Annual Check Up on your device and contract
- Stay Connected Data, so you can use essential apps like email or WhatsApp even when you’ve run out of data
You can also get amazing business extras on All round and full works plans, such as Microsoft 365 Personal, Roam Abroad pass and more benefits to suit your business.
Pricing
When it comes to cost, business mobile phone contracts offer several financial advantages over personal plans. A consumer who buys phones will pay the same per phone, even if they buy five. But as a business you can get discounts by buying in bulk.
There’s also a range of tax benefits, you can claim back tax when supplying your employees with devices for work. And if you’re a Sole Trader you can claim back VAT (If you’re VAT registered) on your monthly phone bill for your business phone, that’s 20% lower than a consumer would pay.
EE Business has a range of ways you can save money. If you’re looking for 10 plus mobile phones and devices, we have Flexible plans to suit your business. The Team Plan flexes with your business, so it’s easy to add or remove devices from your plan as your business grows. The Shared Plan gives you a fixed-rate bill with data shared among all the users on your account. The Individual Plan lets you decide the allowances of each team member, with subscriber level billing so you can see their usage.
Support and service
For a business owner, your phone is everything from managing your calendar, talking to customers and employees, working with suppliers and so much more. That’s why it’s crucial your mobile phone is always working.
Business specific support is different to consumer support, you’ll get shorter wait times for service and repairs. EE Business insurance gives you worldwide cover and next day replacement with a refurbished device. Plus, it’s easy to claim with no forms to fill in. And if you have 10 or more eligible mobile contracts, you can get on-going account management to help when something goes wrong and suggest better plans or products for your business.
An important aspect to EE Business is service, with all business phone contracts coming with extended warranty which offers free repairs or replacement from manufacture faults for the life of your plan. This is far longer than a standard manufacturer warranty. An Annual Check Up is included, to help keep your device running like new. With EE Business Stay Connected Data, you always have access to essentials like email, WhatsApp and maps even when you run out of data.
Check out our full range of plan benefits to see everything EE Business has to offer.
Tools and applications
Business mobile phones come with a range of apps optimised for business such as email, productivity tools and security. They’re designed to help you make the most of your time as well as keeping your essential data safe.
For added business security, McAfee Business Anti-Virus protection can be added to any EE Business plan for an additional cost. You can cover up to 5 desktops or laptops as well as unlimited mobile and tablets per licence.
With EE Business, the Business All-Rounder and Business Full Works plans include Inclusive Extras which are designed to help your business. For a productivity-boosting Inclusive Extra, there is Microsoft 365 Personal and for businesses that operate on a more international scale, we have the Roam Abroad Pass or 500 minutes to call Europe to ensure there are no unexpected costs.
For more details on our business apps, check out our Inclusive Extras and add-ons.
Business specific devices
For businesses where security is a top priority, there are devices made with security in mind. These business specific devices come with built-in software to secure and protect your business data for added peace of mind.
For large organisations, an enterprise device enables more efficient management of IT functions with remote control or scheduled updates. Other business benefits include enhanced security and dedicated service support.
EE Business takes security seriously and that’s why we sell business specific devices such as the Samsung Galaxy Enterprise range. These devices are designed to provide a business with more choice, control and protection over its operations. One key benefit is 3 years of enhanced service support from a dedicated UK-based business service centre.
The Samsung Galaxy Enterprise range ensures business protection from mobile security threats with the inclusion of 4 years of firmware updates and maintenance releases, so your device will be protected and supported to perform for years.