INSURANCE


Small Business Insurance

You can check which insurance plan you have on your Service Plan bill, the EE app or by texting COVER to 150 for free from your EE phone.

Our terms and conditions are in PDF format.

Insurance Product Information Documents (IPID's)

Full Cover and Damage Cover Documents:

IPID for Full Cover – from 20 August 2024 (.pdf 315 KB) >

IPID for Damage Cover – from 20 August 2024 (.pdf 314 KB) >

 

Full Cover and Damage Cover with Apple Care Services Documents:

IPID for Full Cover with AppleCare Services - from 20 August 2024 (.pdf 313 KB) >

IPID for Damage Cover with AppleCare Services - from 20 August 2024 (.pdf 315 KB) >

 

This section does not apply to BT business customers who have taken EE mobile on a BT contract.

Insurance terms and conditions

Full Cover and Damage Cover terms and conditions:

Full Cover and Damage Cover terms and conditions – from 20 August 2024 (.pdf 213 KB) >

 

Full Cover and Damage Cover with Apple Care Services terms and conditions:

Full Cover and Damage Cover with AppleCare Services terms and conditions - from 20 August 2024 (.pdf 229 KB) > 

 

This section does not apply to BT business customers who have taken EE mobile on a BT contract.

Insurance Extra Benefit Documents

Full Cover and Damage Cover Extra Benefits:

Extra Benefits terms and conditions - from 20 August 2024 (.pdf 96 KB) >

 

Full Cover and Damage Cover with Apple Care Services Extra Benefits:

Full Cover and Damage Cover with AppleCare Services benefits - from 20 August 2024 (.pdf 90 KB) >

 

This section does not apply to BT business customers who have taken EE mobile on a BT contract.

 

Large Business Insurance

You can check which insurance plan you have on your Service Plan bill or through Mobile Manager.

Our terms and conditions are in PDF format.

 

Small Business and Large Business Insurance Legacy Documents

Our terms and conditions are in PDF format.

Terms and conditions

Full Cover and Damage Cover terms and conditions – from 1 May 2024 - 19 August 2024 (.pdf 160 KB) >

Full Cover and Damage Cover with AppleCare Services terms and conditions - from 1 May 2024 - 19 August 2024 (.pdf 178 KB) > 

Full Cover and Damage Cover T&Cs – from 31 October 2023 until 30 April 2024 (.pdf 157 KB) >

Full Cover and Damage Cover with AppleCare Services T&Cs - from 31 October 2023 until 30 April 2024 (.pdf 176 KB) > 

Full Cover and Damage Cover T&Cs – from 17 January 2023 until 30 October 2023 (.pdf 2.4 MB) >

Full Cover and Damage Cover with AppleCare Services T&Cs - from 17 January 2023 until 30 October 2023 (.pdf 2.6 MB) > 

Full Cover and Damage Cover T&Cs for Small Business – from 23 March 2021 (.pdf 165 KB) >

Full Cover and Damage Cover with AppleCare Services T&Cs for Small Business - from 22nd July 2021 (.pdf 161 KB) >

Full Cover and Damage Cover for Large Business (Sold by EE) T&Cs– effective from 23 March 2021 for new purchases of cover and existing customers (.pdf 353 KB) >

Full Cover and Damage Cover T&Cs – from 3 March 2020 (.pdf 98 KB) >

Full Cover and Damage Cover for Large Business (Sold by EE) T&Cs – effective from 3 March 2020 to 22 March 2021 for new purchases of cover and existing customers (.pdf 1.8 MB) >

Full Cover and Damage Cover (Consumer and Small Business) (Sold by EE) T&Cs – for customers buying cover from 9 September 2015 (.pdf 556 KB) >

Full Cover and Damage Cover (Consumer and Small Business) (Sold by EE Insurance Services Limited) T&Cs – for customers buying cover from 9 September 2015 (.pdf 2.7 MB) >

Full Cover and Damage Cover (Consumer and Small Business) (Sold by EE) T&Cs – for customers buying cover from 6 August 2014 - 8 September 2015 (.pdf 122 KB) >

Full Cover and Damage Cover (Consumer and Small Business) (Sold by EE Insurance Services Limited) T&Cs – for customers buying cover from 6 August - 8 September 2015 (.pdf 125 KB) >

Full Cover and Damage Cover for Large Business (Sold by EE) T&Cs – effective from 3 December 2014 for new purchases of cover (.pdf 295 KB) >

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