The BT Sport app is closing on 12 October 2023.
For more information on how to view sports, go to our help page.


Having trouble connecting your Android device to Wi-Fi? Either look at our easy-to-follow guide on how to connect to a Wi-Fi network

or try these quick fixes:


Switch on Wi-Fi on your Android device

These steps work for most Android devices, but some may have different ways to switch on Wi-Fi.

  • Open Settings
  • In Wireless and Networks or Connections, select Wi-Fi
  • Switch on Wi-Fi


Move into Wi-Fi range

If none of the bars are showing in the Wi-Fi connection icon at the top of your screen, you’ve no Wi-Fi signal — try moving closer to the Wi-Fi router for a stronger connection.


Restart the Wi-Fi router

These steps work for most routers:

  • Unplug the router’s power source.
  • Wait 30 seconds.
  • Plug the power source back in again.
  • When the lights come back on the router has restarted.

For full instructions on restarting your router check the manual.

If you still can’t connect your Android device to Wi-Fi, you may need to contact the internet service provider for your router.

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