User Guides

How-to guides to help you make the most of Mobile Manager

Getting started and navigation

Getting started (PDF, 5.1 MB) >

Set up and log in to your Mobile Manager account.

Site navigation & Homepage (PDF, 7.07 MB) >

Navigate around your homepage and dashboard.

Reports and admin

Reports section (PDF, 6.84 MB) >

Understand the different billed reports and how to use them.

Manage and add users (PDF, 4.3 MB) >

Manage your users' accounts, roles, and permissions.

View admin reports (PDF, 1.8 MB) >

View your audit logs and order reports.

Manage your organisational settings (PDF, 819 KB) >

Set up mandatory two-factor authentication and manage your displayed currencies.

Manage your company structures (PDF, 2.6 MB) >

View, create and amend company structures.

Manage your network settings and phones (PDF, 3 MB) >

Manage your devices and network services.

Move and rename your phones (PDF, 795 KB) >

Move and rename phones within your company structure.

Usage and ordering

Online ordering (PDF, 5.2 MB) >

Order devices and accessories in the Shop.

Unbilled usage (PDF, 2.79 MB) >

View your usage between billing periods.

eSIM and technology funds

Technology funds (PDF, 1.33 MB) >

Make the most of the credit given to you by EE (if applicable).

Digital eSIM (PDF, 5.50 MB) >

Install and manage your eSIMs.

Downloads

Downloads (PDF, 2.80MB) >

Schedule and download your reports.

Help and support for Mobile Manager

  • FAQs

  • Video tutorials

  • What's new