Business Help Getting Started With EE BT Tap to Pay closure information

BT Tap to Pay closure information

We’re sorry to tell you that the BT Tap to Pay app will be closing on 9 May 2025.

What this means for you

  • You can continue taking payments using BT Tap to Pay until 9am on 9 April 2025.  
  • Any pending transactions will still be processed as usual.  
  • You’ll be able to access your transaction history and complete refunds until 9am on 9 May 2025.

We know this news may be disappointing and that you may have some questions which you can find answers to below. If your question isn’t answered, please reach out to us at support-centre@bt.com.

For more information go to our BT Tap to Pay help article over on our BT Business help site.

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