We’ve introduced the ability to view roaming country in Mobile Manager for our EE Future Mobile customers. You can now view specific country information against your billed roaming charges. This improved transparency empowers you to better understand your roaming costs and usage patterns.

You’ll need to be in the ‘Reports’ and ‘Billed’ section under either ‘Call destination’ or ‘Roaming’.

View your Roaming Usage

In the right-hand corner of the ‘Call destination’ or ‘Roaming’ page there’s a button labelled ‘More options’. Select this and then choose the ‘Settings’ option from the drop-down menu.

Image of roaming usage page in Mobile Manager with More options menu expanded

Name your Report

You’ll need to enter a name for your new report view into the ‘View name’ box at the top of the page. You can then select your new categories.

Image of roaming usage page in Mobile Manager with View name field shown

Select and amend your categories

Choose your additional categories by selecting the tick box next to the category. You can change the order of the categories by dragging and dropping them into your preferred order, or use the arrows beside each option to rearrange your preferences.

Image of roaming usage page in Mobile Manager with up and down arrows next to each category

You can view the roaming country by selecting the category ‘Source country’.

Image of roaming usage page in Mobile Manager with Source Country category selected

Save your report

‘Save’ your report and you’ll be able to view the new report layout including the roaming usage data with the Source Country information.

Image of roaming usage page in Mobile Manager showing report with Source Country information shown

The new report view will appear under filters, and you can change it back to default by selecting it from the dropdown list if required.

Image of roaming usage page in Mobile Manager with Filter menu expanded

More on Mobile Manager

Get in touch