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MAKING A COMPLAINT IN WRITING

If you’re not happy with something about your EE Business service and you’d like to make a complaint in writing, please use the address below that is specific to complaints.

EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN

So that we can best address your complaint, please be sure to include:

  • Your full name.
  • Your full postal address.
  • Your account number and/or mobile telephone number.
  • Your landline telephone number if you’re a home broadband customer.
  • An alternative daytime contact telephone number.
  • Details of your complaint.

If you’d like to get in touch with a general query, not relating to a complaint, please get in touch using the details on our contact us page