COMPENSATION FOR DELAYS IN SWITCHING AND PORTING
If there’s a delay in your new EE Business service, you can claim for compensation.
We offer compensation if we’re at fault for:
- delays to the start of your service
- delays moving your existing phone number to your new service – known as ‘porting’.
As an EE customer, you can claim for compensation using Live chat by clicking the 'Help' button on this page or you can WhatsApp us on 07483 961600: