Emergency Services Network (ESN)
Official supplier
EE is proud to be the official mobile services supplier for the Government’s Emergency Services Network (ESN)
ESN is a critical national communications system that enables fast, safe and secure mission-critical voice, video and data across the 4G network.
It gives first responders immediate access to lifesaving data, images and information in live situations and emergencies on the frontline.
Our ESN Senior Leadership Team
We are proud to be an official supplier to the Home Office’s Emergency Services Communications Programme.
With a breadth of business experience and technology know-how, our ESN team are committed to delivering mission critical and trusted communications to Britain’s Emergency services.
Faisal Mahomed
Managing Director
On behalf of BT Group as the Senior Responsible Industry Executive (SRIE), Faisal leads the BT/EE teams to design, build and operate a trusted, secure and reliable mission critical network, for Britain’s Emergency Services.
David Salam
Chief Technology Officer
David is the design authority ensuring the network and services meet industry standards and quality metrics to enable reliable and secure design.
Tomas Vanderick
Programme Implementation Director
Tomas leads programme delivery, focussing on infrastructure and integration with the System Integrator (SI) to establish a mission critical network.
Donna Beddow
Commercial Director
Donna leads the commercial team responsible for agreements and development of key products and services for ESN’s operation.
James Hattam
Service Management Director
James leads the service team that assures the network service, integrating user engagement activities at all stages as we develop our service operating model.
Sara Venables
Operations Director
Sara leads operations, ensuring external governance across different entities, process frameworks, risk and security to enable the delivery of our mission critical service.
Pete Newth
Technology Delivery Director
Pete leads design and solution integration delivery ensuring seamless integration across other key components of the ESN programme. He also oversees other key BT technology deliveries.
Need additional ESN coverage for your organisation?
As the official mobile services supplier to ESN we can provide critical coverage indoors, outdoors or for emergency situations.
If you need to talk to us about ESN coverage solutions for your buildings or special locations, you can contact us at esn.enquiries@ee.co.uk.
FAQs
Who can use the Emergency Services Network?
ESN is a dedicated network for use by Britain’s Emergency Services plus other authorised first responders. To check if your organisation is eligible, contact the Home Office Emergency Services Mobile Communications Programme or your ESN representative.
Can I connect to the ESN network with my EE phone or tablet?
No. The ESN PLMN is visible as a network code but only special ESN SIMs configured for ESN network certified equipment can connect to the ESN.
How do I request access to the ESN?
Access to the ESN is granted by the Home Office and is coordinated via regional and national ESN implementation teams. Contact the Home Office Emergency Services Mobile Communications Programme for further details.
Where can I get more information about ESN?
Visit the Home Office ESMCP website for further details.
Do you offer any EE customer discounts for emergency services workers?
Yes, you and your friends and family are eligible for a 20% discount on selected EE pay monthly plans, including 4GEE tablet plans.