Emergency Services Network (ESN)
Official supplier
EE is proud to be the official mobile services supplier, and longstanding partner, for the Government’s Emergency Services Network (ESN)
ESN is a critical national communications system that enables fast, safe and secure mission-critical voice, video and data across the 4G network.
It gives first responders immediate access to lifesaving data, images and information in live situations and emergencies on the frontline.
Our ESN Senior Leadership Team
We are proud to be part of the team of official suppliers in the Home Office's Emergency Services Mobile Communications Programme delivering ESN. With world-class business experience and technology know-how, our ESN team are committed to providing trusted mobile services and coverage to all your business critical communication needs.
Faisal Mahomed
Managing Director
On behalf of BT Group as the Senior Responsible Industry Executive, Faisal leads the BT/EE teams to build and operate a trusted, secure and reliable mission critical network for Britain’s first responders.
David Salam
Chief Technology Officer
David is the design authority, ensuring the network and services meet industry standards and quality metrics. This ensures our first responders have reliable and secure connectivity.
Tomas Vanderick
Programme Implementation Director
Tomas leads the programme delivery focusing on infrastructure and solution integration with System Integration. This provides trusted and reliable connectivity for our first responders.
Donna Beddow
Commercial Director
Donna leads the commercial team responsible for agreements and development of key products and services for our first responders.
James Hattam
Service Management Director
James leads the service team that assures the ESN network service ensuring user engagement activities are integrated at all stages as we develop and deliver our mission critical service.
Sara Venables
Operations Director
Sara leads operations ensuring external governance across different entities, process frameworks, risk and security. This enables the delivery of our mission-critical service.
Pete Newth
Technology Delivery Director
Pete leads solution integration, ensuring the architecture has seamless integration and works across other key components of the ESN programme. He also oversees other key BT technology deliveries.
Need additional ESN coverage for your organisation?
As the official mobile services supplier to ESN we can provide critical coverage indoors, outdoors or for emergency situations.
If you need to talk to us about ESN coverage solutions for your buildings or special locations, you can contact us at esn.enquiries@ee.co.uk.
FAQs
Who can use the Emergency Services Network?
ESN is a dedicated network for use by Britain’s Emergency Services plus other authorised first responders. To check if your organisation is eligible, contact the Home Office Emergency Services Mobile Communications Programme or your ESN representative.
Can I connect to the ESN network with my EE phone or tablet?
No. The ESN PLMN is visible as a network code but only special ESN SIMs configured for ESN network certified equipment can connect to the ESN.
How do I request access to the ESN?
Access to the ESN is granted by the Home Office and is coordinated via regional and national ESN implementation teams. Contact the Home Office Emergency Services Mobile Communications Programme for further details.
Where can I get more information about ESN?
Visit the Home Office ESMCP website for further details.
Do you offer any EE customer discounts for emergency services workers?
Yes, you and your friends and family are eligible for a 20% discount on selected EE pay monthly plans, including 4GEE tablet plans.