CONTACT EE BUSINESS
NEW BUSINESS CUSTOMERS
UP TO 100 EMPLOYEES: 0800 956 6100
100+ EMPLOYEES: 0800 079 0888
Calls are free from your landline and mobile.
Opening hours
EE sales
9am – 6pm (Monday – Friday)
Up to 100 employees:
call 0800 956 6100 or request a callback
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100+ employees:
call 0800 079 0888 or request a callback
EE upgrades
9am – 6pm (Monday – Friday)
EE account:
dial 150 from your EE device or log in to your EE account
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Mobile Manager:
dial 158 from your EE device or log in to Mobile Manager
Book an appointment with your local business consultant
9am – 6pm (Monday – Friday)
Manage your account
View your plan details, keep track of usage, manage your devices and add-ons, get help and more.
EE account: log in to your EE account
Mobile Manager: log in to Mobile Manager
Customer service
8am – 6pm (Monday – Sunday)
EE app users: dial 150 from your EE device
Mobile Manager users: dial 158 from your EE device
From the UK call: 07953 966 250
From abroad call: +44 (0) 7953 966 250
Lost or stolen
24 Hours (Monday to Sunday)
From the UK call: 07953 966 250
From abroad call: +44 (0) 7953 966 250
Other ways to contact us
Visit us
Drop into an EE store
We have over 550 EE stores full of experts who can help all our EE, Orange and T-Mobile customers.
Find your nearest store
Making a complaint
Relay UK (previously Next Generation Text Relay - NGTS)
If you struggle to hear or speak on the phone, Relay UK enables you to communicate with anyone over the phone, via an easy to use app*.
To contact us directly using Relay UK, dial 18001 in front of the number you need below:
EE all customers - 07953 966 250
Orange pay as you go customers - 07973 100 450
Orange pay monthly customers - 07973 100 150
T-Mobile all customers - 07953 966 150
Note: The Relay UK service is not available on Orange PAYG. If you’re an Orange PAYG customer you should instead use the Relay UK Assist service (0870 240 9598 - text) or (0870 240 5152 – voice) where the Relay Assistant will connect you to your required destination (excluding premium rate and International calls). Calls to this number will be automatically credited on your next bill.
*Available on Android, Apple and Windows 10 Operating Systems