Business solutions Service management Managed & professional services

Managed & Professional Services

Mobility solutions tailored to you

Colleagues in office

Making it easier to manage your mobile fleet

We know that mobility is more than just devices, tariffs and networks — it combines the tools, connectivity, data, applications, and end-to-end services you need to work in new and more innovative ways.

Don't put up with a partner that provides inadequate support, poor experience and isn't equipped to meet your future needs — make the move to better mobility by switching to EE and BT.

Our managed services portfolio gives you access to our mobile experts to help you choose the right devices, service or security solutions. You can offload the burden of deployment and day-to-day mobile management to us, so your teams can focus on driving innovation and achieving your business goals.

How our services can benefit your business

See how we can help manage your day-to-day mobility, and leave you to focus on business.

  • Device Lifecycle Management

    Bring together existing device management solutions around procurement, deployment, in-life and retirement, together with new capabilities to support redeployment, recycling and replacement.

  • Managed Services

    Every organisation has unique priorities, which is why our managed services portfolio offers a range of flexible and tailored services to address these needs. These services range from customising your devices to full device life cycle management.

  • Sustainable and circular

    We offer a range of services to support your sustainability goals — helping you to safely recycle unwanted devices, earn from your old hardware and update it with the latest mobile models.

  • Professional services

    Businesses are looking for expert help to design and build their mobility fleet. They need a partner they can trust to get everything set up, from device protection and data management to training — ensuring their entire business experiences mobility at its best.

  • Installation and configuration

    We’ll work with you to design and build a mobile  solution that meets your needs, manage the roll-out and provide ongoing support.

     

  • Dedicated support

    Once your mobility solution is up and running, we will ensure you always achieve the best performance. Get all the help you need with dedicated day-to-day support from our service team.

Speak to an expert

Our experienced team of mobile experts are ready and waiting to help you.

Request a callback or call us on: 

0800 079 0888

Request a callback

Managed services

With our range of managed support packages available, you can choose an end-to-end service or just pick what you need.

Office building

Professional services for mobile

Benefit from our in-depth knowledge of mobility, and our team of expert consultants who can design solutions to meet your needs.

Installation and configuration: we can design, set up and configure your mobile device management (MDM) or security solution.

Platform upgardes​: we can ensure your business policies are deployed on your MDM solution.

Admin and enrolment: support for solution users, and automated deployment of devices.

System health checks: full assessment of MDM performance with recommendations on optimising performance.​

Partner support: we can offer a wide range of MDM and security solutions from partners that include Ivanti, Microsoft, Samsung, Apple Business, Google, JamF, and Absolute.

Office building

Tailored end-to-end services

A flexible solution to help manage your mobile fleet — from roll out across your business to providing ongoing support. This includes a range of options that you can choose from:

Enhanced provisioning: a specialist will lead your move to a new mobility solution.

Technical support​: helpdesk on hand to quickly solve any questions.​

Data collection: survey to get an accurate view of your mobile or fixed​ fleet.

Device customisation: we set up your handsets to work straight out of the box.​

Device delivery​: courier to your offices or remote locations.

Welcome days​: on-site support to get your devices and people set up.

Desk-based service manager: providing regular service review meetings.

Employees talking and looking at a tablet device

Dedicated or on-site support

This managed service is dedicated to your mobile fleet and provides next level support to ensure the smooth roll out and adoption of mobility solutions. The support manager can either be located at EE or at your preferred business location.

Asset management: we'll monitor, order and set-up all devices, and maintain a register of who has what.

Mobile policy: we’ll review your mobile policy and recommend how it can be improved to best meet your needs.

Cost centre: effective handling of billing and provision of the data you need for cost management.

Tailored reporting: keeping you better informed with a choice of regular and ad hoc reporting.

Employees talking and looking at a tablet device

Device Lifecycle Management (DLM)

Managing your device lifecycle is critical to keeping your business running smoothly.

Equip your people: we ensure your employees' devices are rigorously tested, seamlessly migrated, and optimised for performance.

Secure your data: we offer complete control and visibility ensuring company data is safe, and it’s easy to wipe any devices.

Device reuse: there’s no need to always buy new — we can retrieve and redeploy devices, wiping data and re-boxing.

Sustainable: With DLM you’re reusing, repairing, refurbishing and recycling devices for a more sustainable, circular approach.

Find out more

 

Why choose EE Business?

Medal icon

The UK's best network for more than 11 years

EE is the UK's best network with the fastest mobile speeds, so you can work with confidence — wherever you are. It's business connectivity you can count on. 

Data icon

Flexible connectivity to suit your business

From a bunch of business extras as standard to tailored data plans, our services are built to grow with your business. 

Lock icon

Protection you can count on

With a variety of security options, you can choose the perfect solution so that your colleagues can work with confidence. 

BT + EE 'better for business' logo

Working wonders together

Together with BT, we can help your business boom in more ways. Using the UK’s best mobile network, you can access a range of BT’s first-class business products and services to turn connectivity into productivity.

Speak to an expert

Our experienced team of mobile experts are ready and waiting to help you.

Request a callback or call us on: 

0800 079 0888

Request a callback

Get in touch

THE UK’S BEST NETWORK

Rankings based on the RootMetrics® UK RootScore® Report: H2 2024. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details​