Emergency Services Network (ESN)
Official supplier
EE is proud to be the official mobile services supplier, and longstanding partner, for the Government’s Emergency Services Network (ESN)
ESN is a critical national communications system that enables fast, safe and secure mission-critical voice, video and data across the 4G network.
It gives first responders immediate access to lifesaving data, images and information in live situations and emergencies on the frontline.
Need additional ESN coverage for your organisation?
As the official mobile services supplier to ESN we can provide critical coverage indoors, outdoors or for emergency situations.
If you need to talk to us about ESN coverage solutions for your buildings or special locations, you can contact us at esn.enquiries@ee.co.uk.
FAQs
Who can use the Emergency Services Network?
ESN is a dedicated network for use by Britain’s Emergency Services plus other authorised first responders. To check if your organisation is eligible, contact the Home Office Emergency Services Mobile Communications Programme or your ESN representative.
Can I connect to the ESN network with my EE phone or tablet?
No. The ESN PLMN is visible as a network code but only special ESN SIMs configured for ESN network certified equipment can connect to the ESN.
How do I request access to the ESN?
Access to the ESN is granted by the Home Office and is coordinated via regional and national ESN implementation teams. Contact the Home Office Emergency Services Mobile Communications Programme for further details.
Where can I get more information about ESN?
Visit the Home Office ESMCP website for further details.
Do you offer any EE customer discounts for emergency services workers?
Yes, you and your friends and family are eligible for a 20% discount on selected EE pay monthly plans, including 4GEE tablet plans.