Mobile Voice Recording

Keep every conversation safe and secure

Employee talking on a mobile while using computer

Record and manage all your communications

Keeping an accurate record of your business calls is more important than ever with mobile teams spread across locations, whether at home, the office or somewhere in between.

Mobile voice recording is a network-based service which captures and securely stores incoming and outgoing calls and SMS, without compromising the privacy or experience of your mobile users. Call recordings can be accessed and managed from our online portal.

EE Business and Kerv's best-in-class partnership offers a trusted and seamless solution with worldwide availability and compatibility with all mobile devices.

How mobile voice recording can help your business

Stay compliant, look after staff welfare and improve training and quality assurance with a trusted and discreet recording solution.

Compliance and legal

Accurately record and store communications to keep your business compliant with regulations (e.g. GDPR, MiFID, and the Dodd-Frank Act).
Employee safety and conflict

Monitor conversations to keep your employees safe and maintain records that can be used as a part of conflict resolution.
Training and quality assurance

Use as a feedback channel for employee training, identifying improvement opportunities and helping to improve customer experience.

Optimised experience

From a single, easy-to-use management portal, you can listen back to recordings from anywhere, add notes and download files.
Secure and reliable

Using secure infrastructure, all recordings are backed up to the cloud, where they’re encrypted and cyber protected.
Robust and hassle-free

Because it's network-based, our service can't be switched off by users and there are no apps or local controls to contend with.

Speak to an expert

Our experienced team of mobile experts are ready and waiting to help you.

1-100 employees

Request a callback or call us on 0800 956 6100

100+ employees

Request a callback or call us on 0800 079 0888

Why choose EE Business?

The UK's best network for more than 11 years

EE is the UK's best network with the fastest mobile speeds, so you can work with confidence — wherever you are. It's business connectivity you can count on.

Flexible connectivity to suit your business

From a bunch of business extras as standard to tailored data plans, our services are built to grow with your business.

Protection you can count on

With a variety of security options, you can choose the perfect solution so that your colleagues can work with confidence.

Working wonders together

Together with BT, we can help your business boom in more ways. Using the UK’s best mobile network, you can access a range of BT’s first-class business products and services to turn connectivity into productivity.