Important information about purchases made on our site

By selecting a Service Plan above, you are expressing your interest in placing an order with EE. You will receive an email confirming the plan in which you have expressed an interest, and a member of our sales team will review your request and conduct a business credit-check.

We will contact you to discuss the Services and Equipment (if applicable) which you are interested in. We’ll call you on the number you have provided to discuss your order. No price or other information on our site is binding on us until we have accepted your order.

If this is a pre-order or your chosen Equipment is out of stock, we will aim to send your Equipment to you within 30 days of the launch date, or (if it was out of stock) within 30 days of your order. Sometimes this isn’t possible. If so, we will let you know and if you are unhappy to wait more than 30 days, you can cancel your order.

If you change your mind, you may cancel the Service and return any Equipment to us within 14 days from the date that your contract starts. You will still have to pay for any use that you have made of the Services during this time, and the Equipment must not be damaged when you return it to us.

The full terms that apply to purchases made through our site (in addition to your contract and Service Plan terms) are available here. By submitting your offer to us, you will be deemed to have accepted these terms in full.

On 31 March every year your monthly plan price will increase by £3 (ex VAT) for handset plans, and by £1.50 (ex VAT) for SIM Only plans, Mobile Broadband and Connected Device plans for each plan you take. This increase will apply during your plan minimum term as shown above, and also in following years. All out of bundle charges will increase by 5% on 31 March each year.  The cost of the other services you take from us may increase or decrease while you are an EE Business customer. See Terms and conditions | Business terms | EE Business

Business Paired 4GB Data Plan: The Business Apple Watch Plan with Fitness+ available from 31st August 2022 to new and existing Small Business Customers on a Pay Monthly or SIM Only plan with a compatible device shares all voice minutes and texts from the Pay Monthly or SIM Only plan, and also includes 4GB of data that can be used independently from the Pay Monthly or SIM Only plan.

Business Paired Plan:  Subject to credit check. Monthly charges assume online billing. Upfront cost may apply depending on model. Smart Watch Plans are only available as a second line to new and existing Small Business Customers on a Pay Monthly or SIM only phone plan. If you cancel your phone plan you will no longer be able to use data or receive/make calls and texts on your Smart Watch. If you cancel your Smart Watch plan within the minimum period, a cancellation charge will apply. Smart Watch must be paired to a compatible handset on the EE network to use data and receive/make calls and texts in the UK on your Smart Watch using the allowance from your phone plan. While your Smart Watch is in proximity to your phone connected via Bluetooth, your Smart Watch will use the data allowance from your phone plan. 4G coverage required. Data is UK use only. Check your coverage at ee.co.uk/coverage. Subject to availability. Further terms apply, see ee.co.uk/business/small/help/terms-and-conditions.