Important information about purchases made on our site

By selecting a Service Plan above, you are expressing your interest in placing an order with EE. You will receive an email confirming the plan in which you have expressed an interest, and a member of our sales team will review your request, and conduct a business credit-check.

We will contact you to discuss the Services and Equipment (if applicable) which you are interested in. We’ll call you on the number you have provided to discuss your order. No price or other information on our site is binding on us until we have accepted your order.

Once we have spoken to you and our sales team is happy with your order and credit-check results, you will receive a second email confirming any changes from your initial order; and that your order has been accepted.

If this is a pre-order or your chosen Equipment is out of stock, we will aim to send your Equipment to you within 30 days of the launch date, or (if it was out of stock) within 30 days of your order. Sometimes this isn’t possible. If so, we will let you know and if you are unhappy to wait more than 30 days, you can cancel your order.

If you change your mind, you may cancel the Service and return any Equipment to us within 14 days from the date that your contract starts. You will still have to pay for any use that you have made of the Services during this time, and the Equipment must not be damaged when you return it to us.

The full terms that apply to purchases made through our site (in addition to your contract and Service Plan terms) are available here. By submitting your offer to us, you will be deemed to have accepted these terms in full.

The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. See ee.co.uk/increase for details. Please note the cost of other services you take from us may increase or decrease while you’re an EE customer.

Business Paired Plan:  Subject to credit check. Monthly charges assume online billing. Upfront cost may apply depending on model. Smart Watch Plans are only available as a second line to new and existing Small Business Customers on a Pay Monthly or SIM only phone plan. If you cancel your phone plan you will no longer be able to use data or receive/make calls and texts on your Smart Watch. If you cancel your Smart Watch plan within the minimum period, a cancellation charge will apply. Smart Watch must be paired to a compatible handset on the EE network to use data and receive/make calls and texts in the UK on your Smart Watch using the allowance from your phone plan. While your Smart Watch is in proximity to your phone connected via Bluetooth, your Smart Watch will use the data allowance from your phone plan. 4G coverage required. Data is UK use only. Check your coverage at ee.co.uk/coverage. Subject to availability. Further terms apply, see ee.co.uk/business/small/help/terms-and-conditions.

Can you use any Apple watch with any iPhone?

The Apple Watch requires an iPhone 5s or newer in order to go through the set up process, and an Apple Watch equipped with 4G connectivity will require at least an iPhone 6. Unfortunately, the Watch app is not available for the iPad, so you will definitely need an iPhone in order to properly use the Apple Watch.

Do I need to insert an e-sim

No. The Apple Watch has a built in eSim, which can’t be removed. Once you’ve set up your eSim, you’ll be good to go.

Does Apple watch charge extra EE?

Yes, the cost of your Apple Watch  (GPS + 4G) will show as an additional line on your EE bill

Will my Apple Watch use my data?

Apple Watch can connect to cellular. With a cellular connection, you can make calls and use data or apps when you don't have your iPhone or Wi-Fi.