MICROSOFT 365 PERSONAL SMART BENEFIT

How do I get Microsoft 365 Personal on EE Business?

Microsoft 365 Personal is a Smart benefit available on Smart plans and Full Works plans for phones, SIM only and connected devices.

First choose an EE Business plan which offers Smart benefits. You can then select Microsoft 365 Personal as a Smart benefit option.

Select your Smart benefit by texting PICK to 150.

How do I activate Microsoft 365 Personal after I’ve selected it?

We’ll text you a Microsoft 365 Personal activation link.

Make sure you use the link within seven days to activate your Microsoft 365 Personal Smart benefit.

What does Microsoft 365 Personal Smart benefit give me?

If you choose Microsoft 365 Personal Smart benefit, you’ll get:

  • One convenient subscription that works for up to five devices
  • Access to premium Office apps such as Word, Excel and PowerPoint
  • 1TB of OneDrive storage online
  • Advanced security protection
  • 24/7 customer support
  • And more

What’s the minimum time I can keep my Microsoft 365 Personal Smart benefit?

You can change your Smart benefits every 30 days. If you decide you no longer want Microsoft 365 Personal, you can remove it after 30 days.

What happens if I already have Microsoft 365 Personal?

If you’ve paid for a 12 month subscription to Microsoft 365 Personal, any time you have remaining after you’ve removed your Microsoft 365 Personal Smart benefit will still be there for you to use

If you already pay monthly, those payments to Microsoft will stop.

Where can I get technical support for Microsoft 365 Personal?

If you have any technical issues with Microsoft 365 Personal, please visit Microsoft Support for help.

How do I cancel Microsoft 365 Personal Smart benefit?

Follow these steps to cancel your Microsoft 365 Personal Smart benefit:

  • Test SWAP to 150
  • Choose another Smart benefit in place of Microsoft 365 Personal
  • This cancels your Microsoft 365 Personal Smart benefit

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